Reset Password

Search
Close this search box.
Search
Close this search box.
Your search results

Privacy Policy

Our privacy policy outlines how we collect, use and protect your personal information. Your privacy is important to us.

Personal identification information

Your personal identification information is very seriously so we collect only necessary information  for us to provide our services to you, and we take all important steps to protect it.

When you make a reservation with us, we collect basic information such as your name, email address, and phone number. We also collect information about your travel plans, such as the dates of your stay and the location of the accommodation you have booked.

In addition to this basic information, we may also collect other information that is necessary to provide our services to you, such as your payment information and any special requests or preferences you may have.

We use this information to process your reservation, communicate with you about your booking, and provide you with the best possible experience. We may also use your information for marketing and promotional purposes, but we will always give you the option to opt-out of these communications if you prefer.

We take all necessary precautions to protect your personal information, and we never share it with third parties without your express consent. We use industry-standard encryption and security protocols to keep your data safe, and we regularly review our procedures to ensure that we are meeting the highest standards for data protection.

Web browser cookies

Our Site may use “cookies” to enhance User experience and to provide you the best possible experience when you visit our website. Cookies are small text files that are stored on your device when you visit a website. They allow us to remember your preferences and provide you with personalized content and services.

“Cookies” analyze how our website is used, so we can improve it and make it more user-friendly. Using cookies we track your activity on our website, so we can better understand your interests and preferences. This allows us to provide you with relevant recommendations and personalized content.

We only use cookies that are necessary for the functioning of our website and to provide you with the services you have requested. We do not use cookies to collect personal information or to share your information with third parties.

If you do not want to accept cookies, you can adjust your browser settings to reject cookies or to alert you when cookies are being sent. However, please note that some features of our website may not function properly if you do not accept cookies.

How we protect your information

We take the security and protection of your personal information very seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration or destruction. Our website is encrypted with SSL technology, and we regularly monitor and update our security systems to ensure that your information is safe and secure.

Sharing your personal information

We understand the importance of your privacy, and we do not share your personal information with third parties without your consent. Your data is only shared with our trusted partners to provide you with the services you have requested, and we never sell or rent your information to any third parties. We are committed to protecting your privacy and keeping your personal information safe and secure.

How long we keep your personal information

We only keep your personal information for as long as necessary to provide you with the services you have requested and to comply with legal and regulatory requirements. We regularly review our data retention policies and delete any unnecessary data to ensure that your personal information is not stored for longer than necessary. Your privacy is important to us, and we are committed to keeping your personal information safe and secure.

Your rights

As a valued customer, you have certain rights regarding your personal information. You have the right to access, update, and delete your data, as well as the right to object to the processing of your information. You can also request that we restrict or transfer your data, and you have the right to lodge a complaint with the relevant data protection authority. We are committed to protecting your privacy and ensuring that you can exercise your rights in accordance with applicable data protection laws.

In case of crime

In the unfortunate event of a crime, we will cooperate fully with law enforcement authorities to protect our customers and the wider community. We may be required to disclose personal information to law enforcement agencies or regulatory bodies in accordance with applicable laws and regulations. We take the security and protection of your personal information seriously, and we are committed to working with law enforcement to ensure the safety and security of our customers and the wider community.